Customer Payroll Challenge:
The payroll manager resides in the UK where the retail outlets operate. A separate payroll system was purchased to manage Irish payroll services for the 12 additional staff. The payroll manager was also provided training on Irish payroll to bring her up to speed on the difference between the Irish and UK calculations.
This solution was a temporary fix as it became prevalent that the payroll manager did not have the necessary expertise to make the changes, process or answer questions from her Irish staff.
The retail outlet sought out Paycheck Plus to help them with their payroll services. Within three weeks the payroll manager had her Irish payroll working efficiently. With the help of the payroll team at Paycheck Plus, the payroll manager now has fewer enquiries from her staff. With regular updates from Paycheck Plus’ newsletters, notices or articles helps this retail organisation stay confident that their payroll is operating efficiently.
The Manager was so impressed by the service offered by Paycheck Plus in Ireland, they asked for a similar solution in the UK. Paycheck Plus now looks after the UK operation too, freeing up valuable time and resources to focus on growing the business further.
Contact Us today to see how we can help you with your payroll services.